Privacy Policy
Last updated: August 2026
The Hostelrie at Goodrich ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
Who we are
We are The Hostelrie at Goodrich, a village pub and café in Goodrich, Herefordshire, HR9 6HX, with rooms opening on 26 October 2026. For any privacy-related questions, contact us at hello@hostelrie.com.
Information we collect
We may collect the following information:
- Contact information: Name, email address, phone number when you make a reservation or enquiry
- Booking details: Date, time, party size, special requirements
- Technical data: We do not run analytics or tracking on this site. Embedded third-party services (Google Maps, our booking widget, and our Instagram feed) may collect technical data such as your IP address and browser type under their own privacy policies
How we use your information
We use your information to:
- Process and manage your reservations
- Respond to your enquiries
- Improve our website and services
- Send you information you've requested
We will not use your information for marketing purposes unless you have given us explicit consent.
Cookies
This website does not set any first-party analytics, marketing, or tracking cookies, and we do not use a cookie consent banner because none is required for how the site operates.
The homepage can load Google Maps, our booking widget (EasyTable), and our Instagram feed (LightWidget) only when you scroll to those sections. These services may then set their own cookies and collect data under their own privacy policies.
How we protect your data
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise any of these rights, contact us at hello@hostelrie.com.
Third parties
We do not sell your personal information to third parties. We may share data with:
- Booking platforms (if you book through a third-party service)
- Embedded service providers on this website (Google Maps, EasyTable, LightWidget), which process data under their own privacy policies
Data retention
We retain your personal data only for as long as necessary for the purposes set out in this policy. Reservation data is typically kept for 2 years for our records.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have questions about this privacy policy or our data practices, please contact:
The Hostelrie at Goodrich
Goodrich, Ross-on-Wye
Herefordshire HR9 6HX
hello@hostelrie.com
01600 890241